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Perplexity [Case Study]
How a 100-Person Team Built an $18 Billion Answer Engine to Challenge Google
How Perplexity has been built. In today’s newsletter, Perplexity's $18 Billion Answer Engine will be broken down.
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AI Case Study— How Perplexity Built an Answer Engine to Challenge Google?
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[AI Case Study]
How Perplexity Built an $18 Billion Answer Engine to Challenge Google?

4 Chapters You and I are going to touch:
The Search Dilemma
How does Perplexity’s Engine Work?
The Business Model
2 Big obstacles threaten Perplexity’s future
The Search Dilemma
For years, users faced a frustrating choice online:
search engines gave endless blue links filled with ads, leaving users to piece together their answers
AI chatbots provided confident responses, but often presented incorrect facts and rarely cited sources
Perplexity.ai, founded in 2022, took a different path.

They created an answer engine that blends the web’s real-time knowledge with the reasoning of LLMs.
The result:
direct
accurate
cited answers
By mid-2025, this approach propelled the 100-person startup to:
$18 billion valuation
$100 million annual recurring revenue
a reputation as Google’s most credible challenger
How does Perplexity’s Engine Work?
Perplexity’s success rests on three pillars:
RAG Engine
Model Router
From answer to intelligence
1) RAG Engine
Trust through transparency.
Their core innovation is simple - every answer comes with citations.
This builds trust and addresses the credibility issue associated with AI.

How it works:
the system interprets the query and pulls fresh information from the web
content is broken into smaller pieces, stored, and re-ranked by relevance
the language model produces an answer and links to the sources

This process grounds answers in real data, ensuring accuracy and accountability.
2) Model Router
Pragmatism over purity.
Instead of betting on one model, Perplexity routes queries to the best option.
simple queries - fast in-house Sonar-7B model
complex reasoning - Claude 3.5 Sonnet via Amazon Bedrock
coding/creative tasks - GPT-4o
This mix lets them optimize for speed, cost, and performance all at once.
crawler → chunker → embeddings → vector DB → retriever → prompt → LLM → citations
3) From Answers to Intelligence
Perplexity expanded beyond Q&A to build an ecosystem.
perplexity pro ($20/month) access to premium models and higher limits
deep research agent - creates structured research reports in minutes, attracting enterprise interest
enterprise pro ($40/seat) collaboration tools, like Spaces for internal knowledge management (NVIDIA and Databricks)
This suite turned casual users into paying customers and businesses into long-term clients.
2 Big obstacles threaten Perplexity’s future
1 - Copyright lawsuits
publishers like News Corp are suing over web crawling
outcome may shape how AI can access online content
2 - Infrastructure costs
handling 400 million queries monthly is expensive
with costs at about $0.046 per query, they rely on optimization, caching, and cloud deals to stay sustainable.
How Perplexity felt after submitting their bid
— Morning Brew ☕️ (@MorningBrew)
6:36 PM • Aug 12, 2025
Key Takeaways for Leaders
bitations and transparency win credibility
the best experience often comes from mixing models, not insisting on one solution
start with a strong feature, then expand into a suite that deepens user engagement
perplexity scaled with just 100 people by shipping fast, measuring results, and iterating constantly
Conclusion
Perplexity.ai proved that in the age of AI, trust and execution matter as much as technology.
With a lean team, smart strategy, and relentless focus on accuracy, they built a product that challenges one of the biggest tech monopolies in history, aka Google.
Their story shows that even in a field dominated by giants, a focused team with the right approach can redefine the market.
Until next time.
Happy AI
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